Terms & Conditions
Scallywagz Terms & Conditions
These terms and conditions set out the basis on which you can use our website and place orders for items from Scallywagz. By ordering goods from Scallywagz Online you are deemed to have understood and accepted these terms. You may contact us at our address or by email to firstname.lastname@example.org or phone us on 01327 700069.
We may contact you for marketing purposes by email, mail or telephone with relevant offers.
A contract is formed between you and Scallywagz when the goods you have ordered are dispatched.
Exceptions apply to personalised items and goods made to your order, which cannot be cancelled once you have received email confirmation that your order has been accepted. For a list of exceptions please see Returns below.
For security reasons Scallywagz will be unable to deliver to an alternative address.
Our delivery charge to mainland UK is just £4.99 no matter how large your order, with the following exceptions: personalised name labels.
We only deliver to the UK.
Any additional costs will be notified to you by email at the time of order, or if the order is by telephone then any additional delivery costs will be advised of at the time the order is made.
Collection from Scallywagz is free of charge.
You may return any item within 14 working days of receipt, in a new and unused condition and in its original packaging, for a refund.
You are able to return/exchange items to Scallywagz shop free of charge.
If the product you purchase is faulty we may offer an exchange or refund as appropriate in accordance with your legal rights. If help is required please call the number given on your Customer Sales Advice or sales receipt. Contact must be made with in 14 days of receiving the products.
Your statutory rights are not affected.
Payment can be made securely online.
Cheques are not accepted.
All orders for products are subject to availability. We will contact you if there is a delay on your item.
We reserve the right to substitute a similar item.
Scallywagz reserves the right to amend these terms and conditions.
United Kingdom VAT Registration: GB 907 1519 34
THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS